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Guarantees and Warranties


Beauty under Glass

Oriental Carving

Oriental Carving,
glass dome displays intricately carved tranquil setting. Red lacquered base. 3 1/4" x 5" high.
See the complete
collection of
Oriental Carvings




Color Catalog

Complete Catalog

Order Your
Complete Catalog
with Thousands of
Gifts and Collectibles
To Choose from
and
Save, Save, Save





By The Sea

Nauticalphoto frame

Thoughts of a seafarer
are depicted on this
charming nautical
photo frame.

See this and more
in our
Ships and Nautical
Collection
Click Here

Guarantees & Warranties Table Of Contents:


Product Excellence Guarantee
Every product you purchase from our catalog or website, will be free of defects. In the event that this is not the case, return the item(s) immediately for a prompt replacement.
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Limited Lifetime Fashion Jewelry Guarantee
Our fashion jewelry comes with a lifetime, unconditional guarantee. Damaged items may be returned to us for repair or replacement, regardless if the damage is caused by normal wear or negligence.

To return fashion (costume) jewelry for repair/replacement, email returns@thegreetingstore.com and request your authorization number. Returned item must be accompanied by your Guarantee Certificate which was included with your jewelry at the time of purchase. Include $7.50 per item, to cover cost of handling , return postage and insurance.

Your jewelry will be returned to you with a new Guarantee Certificate. Please note that this certificate applies only to fashion (costume) jewelry, purchase price up to and including $49.95 retail value .  This guarantee does not cover any 10K, 14K gold, genuine diamond, sterling silver or cubic zirconia.
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Fine Jewelry Limited Guarantee
Our Fine Jewelry is guaranteed to be as described, if not completely satisfied, return merchandise within
five (5) days of delivery for replacement or full refund.* Email returns@thegreetingstore.com and request your authorization number. All returns must arrive in their original condition and include the original package invoice.

*Certain limitations apply to the following custom-made items:

Specially sized rings, monogrammed jewelry, or other personalized items are not cancelable or eligible for refund or exchange.
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Two-Year Limited Mechanical & LCD Watch Guarantee
We will repair at no charge the mechanism of any watch purchased from us which proves defective, within two (2) years of purchase date. Email
returns@thegreetingstore.com and request your authorization number. Simply return your watch, include the original Guarantee Certificate which came with your watch and $5.00 per item, to cover cost of handling, return postage and insurance.

Conditions:
Watches which have been repaired elsewhere, altered or abused; broken crystals and worn bands; are NOT covered by this limited guarantee. This guarantee does NOT cover analog quartz watches or watches that are shipped with their own manufacturer's guarantee.

To replace crystals or bands, e-mail repairs@thegreetingstore.com and request you authorization number. Include your original Guarantee Certificate with your return. For special decorative, jeweled or metal bands, e-mail
repairs@thegreetingstore.com for cost information.
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One Year Limited Quartz Analog Watch Guarantee
Our quartz analog watch movements are conditionally guaranteed, for up to one (1) year after purchase. If your watch fails to function properly, due to defective workmanship and/or materials, we will repair or replace it for you, at no charge.

If failure is a result of the watch being altered, repaired elsewhere or abuse, this guarantee will NOT apply. Watches which come with their own manufacturer's warranties, are NOT serviced by this guarantee.

To have your watch repaired under this guarantee, e-mail
repairs@thegreetingstore.com and request your authorization number. Return watch, including your original receipt, the Guarantee Certificate and $7.50 per item to cover handling, return postage and insurance.
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One Year Mechanical or Quartz Wall Clock Guarantee Certificate
We will repair, free of charge, the mechanism and actual movement of a wall clock if it proves defective within one (1) year of purchase date. E-mail
repairs@thegreetingstore.com and request your authorization number. Return clock with your original invoice, the Guarantee Certificate that accompanied the wall clock along with $12.50 per item, to cover cost of handling, return postage and insurance.

Glass and wood facings and/or clocks subjected to unauthorized repair, modification or abuse are NOT covered by this guarantee.
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Three Year Limited Cubic Zirconia Costume Jewelry Warranty
Our Cubic Zirconia costume jewelry is guaranteed for three (3) years from the date of purchase; provided the stone is not missing.
E-mail
repairs@thegreetingstore.com and request your authorization number. Include your original Guarantee Certificate along with $5.00 per item, to cover cost of handling, return postage and insurance, when you return your item for replacement.
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One Year 35MM Camera Limited Warranty
Your 35mm camera is warranted to be free of original defects in workmanship and materials for up to one (1) year after purchase date. This warranty does not cover any damage that might be caused by abuse or improper use. E-mail
repairs@thegreetingstore.com and request your authorization number. Include original invoice, the Warranty Certificate, plus $5.00 to cover the cost of handling, return postage and insurance, along with your camera and it will be repaired or replaced.
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Substitutions
Thegreetingstore.com reserves the right to update designs or substitute models or colors when such changes represent an equal or higher value for you, our customer. Product images, in our catalog or on our website, are accurate as of the time of publication. Due to product updating, product package images may vary slightly from the actual product. Product sizes, as found on our website or in our catalog, are approximations. Exact sizes are indicated in each description, where applicable. We reserve the right to correct typographical errors.
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Replacements
Replacement of guaranteed items is subject to item availability. In the event that an exact replacement is not possible, your item will be replaced with a comparable item of equal or greater value
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If you have any other questions please feel free to Contact Us.
Were always Happy to hear from you.

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