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What
method of payment do you
accept?
We accept Master Card, Visa,
American Express, Discover and
PayPal,. You can order using our
online Secure Order Form, on this
Form you will be able to choose
what payment method you care to
use. To order by Phone or any
other means please
Contact
us
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How
much do you charge for shipping
on Gifts and Collectibles?
Orders shipped within the
United States greater than $75.00
receive FREE shipping.
Message in a Bottle orders are
shipped FREE via the United
States Postal Service priority
mail within the USA and they also
add to your shipping total. See
Example below.
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Example:
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Message
in a Bottle =
 $25.00
Free
Shipping
but the price adds to
the total amount of
sale
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Gift
Products =
$50.00
Your
gift products that are
added to the purchase
amount
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Total
Price of purchase
$75.00
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Total
amount of purchase price
is $75.00 or more which
means shipping if free
within the
USA
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For orders to be shipped out of
the Unites States
Contact
us
for shipping rates and include
the items you wish to order and
your complete shipping address so
we will be able to provide you
with a price quote which includes
shipping costs.
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Who
do I make the payment payable
to?
Please make any payments
payable to The Greeting Store
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Do
you ship COD?
No, we do not ship any orders
COD.
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Where
do I send my orders?
Please send all orders or
correspondence to:
The Greeting Store
12227 Sandra Ave.
Yuma AZ 85367
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Do
I have to pay sales tax?
If you are a resident of the
State of Arizona you will have to
add sales tax to your order. We
are required to collect it on
behalf of Arizona, this money is
then sent on to the Arizona
Department of Revenue.
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Do
you have any additional fees for
a returned check?
YES!! It is very costly to us
if you write a bad check. There
is an additional $35.00 charge to
you if your check does not clear
your Bank for any Reason.
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How
is my order shipped?
We ship all orders via UPS
ground unless otherwise
requested. If you would like to
have your order shipped by a
different carrier please indicate
it on the Check Out form.
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How
long does it take for
delivery?
All orders are shipped via
the UPS ground service (estimated
time for delivery after the order
is picked up from our warehouse
is 5 -7 business days within the
USA and 9 to 14 business days for
Canada), unless an alternate
shipping method is specified. If
an alternate method is chosen,
delivery time will depend upon
the type of shipping service
you've specified and your
location.
Fine jewelry orders (14K
Gold) are handled differently
than regular merchandise and can
take 3-4 weeks to fill before
shipping. Personalized
items such as with monograms or
names may take up to 6 weeks.
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Can
I have my order sent Rush
Delivery?
Yes, we can ship your order
rush delivery via DHL, but this
is very costly and we do not
recommend it unless it is
absolutely necessary. You will
receive your order in
approximately 2-3 business days
after the item has been picked up
by the shipper from our
warehouse. DHL rush delivery is
about half the amount of delivery
time of standard UPS ground.
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Do
you sell my name and address to
other companies?
NO!! We do not sell
Information, we use the
information you provide about
yourself when placing an order
only to complete that order.
Please view our Privacy
Notice
for further information.
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Are
your products guaranteed? What
about a warranty?
Yes, we guarantee that you
will be happy with our products.
Please read our guarantee
and
warranty
page for additional information.
If you have a damaged or
defective product please see
"what
if I receive a damaged
product".
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What
if an item is discontinued and I
have already ordered it?
Within
24 hours after you Submit an
order (Holidays and Weekends
excluded) we will send
conformation of your Order to the
email address you entered above.
If
you order an item that is
discontinued, we will offer you
the choice of choosing another
product of the same price or you
can cancel your order.
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What
if I receive damaged
products?
Please notify us immediately
and we will ship a replacement to
you. We would like to hear from
you even if you love your
products too, so please feel free
to keep us informed of how we are
doing.
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What
items are not returnable?
The personalized items such
as names, monograms and Message
in a Bottle with a personalized
greeting cannot be returned. For
additional information on returns
please see our Return
Policy
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I
want to order from your catalogs
and web site, can I put the
entire order on one form?
Yes, we want to keep ordering
as simple as possible for you. If
you see products you like on our
web site and then see products
that you like in our catalogs you
can use one form. It does not
matter that they are from
different sources, we will even
accept orders on notebook paper
just as long as you include all
the necessary information.
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What
is a Message in a Bottle?
Message in a Bottle are uniquely
decorated personalized greetings
for All Occasions. The ideal
Greeting Card for Christmas,
Birthdays, Holidays, Love,
Romance, Weddings, Anniversary,
Birth Announcements, Invitations
and Corporate promotions. This is
one Card they won't THROW
away!!!
"It's
NOT a Card, it's a
Memory"
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Why
should I purchase a Message in a
Bottle?
Most people purchase greeting
cards that have a catchy phrase
or themes. In most cases these
cards are disposed of or
forgotten. Shouldn't your
greeting card stand out and never
be forgotten? This is what we
want you to experience, we want
you to be noticed. When that
special someone receives this
novelty greeting we guarantee
that he/she will remember who it
came from and all for about the
price of a paper card...
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Can
I personalize the Message in a
Bottle ?
YES, for an additional $1.50
you can compose your own
personalized greeting for the
scroll. We have provided an area
for you to compose your own
personalized greeting on the
Check Out form. You will be able
to write up to 350 characters for
the enclosed scroll.
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Can
I use your Message in a Bottle
for invitations and
announcements?
Yes you can, are you looking
for unique invitations for
(Weddings, Baby Showers, Birth
Announcement's, Company Promotion
or any Special Occasion? Look NO
further, our staff will design
your special invitations and
personalized scrolls according to
your needs. Custom designed
invitations require a minimum
order of 24 or more and in most
cases this package will cost less
than $4.15 per invitation plus
(UPS) shipping charges.
Contact
us
for additional information.
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Is
there a shipping charge for your
Message in a Bottle?
NO, we pay the postage on
your Message in a Bottle for
orders mailed within the USA via
United States Postal Service
(U.S.P.S.). For orders mailed out
of the USA Contact
us
for shipping charges, please
include the postal code or
complete address
Custom designed invitations,
announcements and volume
discounts as mentioned
above
are subject to (UPS) shipping
charges. Message Bottles designed
as per customer request either
Glass or Plastic are assembled by
the amount ordered and there are
no returns other than for
shipping damage as mentioned.
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How
often do you update your
products?
We update our products on a
monthly basis. Some items may
change color or size because of
the manufacturer's decision.
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When
are your catalogs updated?
Our Message in a Bottles and
Gift Products are generally
updated monthly
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How
much does your full size catalog
cost?
Our
NEW Catalogs are available for
download on our online
Catalog
Download
page. The Catalog Download page
indicates the size of the
download and the last date the
catalogs were updated. Please
visit our Catalog
Download
page for all the newest and
latest items added to our online
Gift and Greeting
Store.
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I
want to buy your products for my
business at wholesale prices,
what do I need to do?
First we need you to send a
copy of your business license and
a resale certificate. We require
this because we need proof of
your business and we have to keep
records showing that we sold our
products to another retailer that
is selling them for resale. We
will then send you our Products
Catalog.
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What
do the abbreviations mean on your
jewelry pages?
TDW - total diamond weight
(100 points per carat)
TCZW - total cubic zirconia
weight
TGW - total gem weight
Diamonds of 5 points or more are
"I" quality, full 58-facet cut
diamonds. Diamonds that are less
than 5 points are of matching
quality. Cubic zirconias are of
1st quality. Gold item are either
10K plumb or 14K plumb. Sterling
silver items are 925.
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What
sizes do your rings come in?
Our rings come in the
following sizes:
Ladies - 5, 6, 7,
8Men
- 9, 10, 11, 12
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If
you have any other questions
please feel free to
Contact
Us.
Were always Happy to hear from
you.
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